Product support
Get help with NitroPush
Include your organisation, project, platform, SDK or CLI version, and the exact error. Remove deployment keys, tokens, and signing keys before sending logs.
Contact support →Contact
Tell us how we can help
Product question, billing issue, privacy request, or something else? Send us the details and we’ll route it to the right person.
Email contact@nitropush.org →Billing
Subscriptions and refunds
For a charge or cancellation question, include the organisation, charge date, amount, and transaction reference—but never full payment credentials.
Contact billing →Privacy
Exercise your data rights
Tell us whether your request concerns your NitroPush account or an app using NitroPush. We may need to verify your identity or direct you to the app provider.
Send a privacy request →Security
Report a vulnerability
Share a clear description, affected endpoint or package, reproduction steps, and impact. Please avoid accessing other users’ data or disrupting production.
Report by email →Before you write
Setup and API questions may already be answered in the docs. Account owners can manage plans and schedule cancellation directly in Billing.
We aim to acknowledge support, billing, and privacy enquiries within two business days. Resolution time depends on the request. Do not email passwords, OTPs, API tokens, deployment keys, payment credentials, or private signing keys.
By contacting us, you acknowledge that we will process your message and contact details as described in our Privacy Policy.